Comments on: AIR Installation Error

By: bryanbartow

bryanbartow — Wed, 18 Nov 2009 03:50:51 +0000

I think you're problem may be different than mine. My problem was solved with the release of AIR 1.5.2. I've not had the issue occur since installing that update. There may be a file size limit on AIR packages, although I've never seen any documentation to support it.

By: osa16a

osa16a — Wed, 18 Nov 2009 03:41:18 +0000

I have same problem..

I have included flv into AIR installation which has 500MB and error accrued..but if I do bigger compression for video – 80MB it worked just fine..is there some limit at including files at installation?? I found no solution for my problem at google..

By: osa16a

osa16a — Tue, 17 Nov 2009 20:41:18 +0000

I have same problem..

By: Bryan

Bryan — Mon, 21 Jul 2008 03:36:18 +0000

@Joe I found and deleted the file but, unfortunately, it does nothing to alleviate my problem. I appreciate the tip, though. I hope it might help someone else having this problem.

By: Joe Ritchey

Joe Ritchey — Sun, 20 Jul 2008 15:29:27 +0000

I was having the same issue. I tired all the above except the reformat and reinstall. Then I found a zz folder under the /var/folder folder. From the command line I found a file owned by _installer with the ls -l command. Try to delete this file. It fixed the problem for me

By: Bryan

Bryan — Mon, 07 Jul 2008 02:02:12 +0000

@Simon that seems to be the gist of what I’ve seen from the Adobe engineers. Not cool to say the least. It’s sort of hard for me to develop for a platform I can’t run, let alone test on.

By: Simon Bailey

Simon Bailey — Sun, 06 Jul 2008 23:09:36 +0000

The only solution is to reformat your harddrive, keep all your software and docs on one drive otherwise potential interference with AIR, don’t install any other software as this may interfere with AIR, don’t move your User Directory as this may interfere also with AIR, avoid instantiating PHP in httpd.config or installing MySQL as this may interfere with AIR! Erm well if no one from Adobe can narrow it down or come up with something better this IS what you have to do to run AIR.

By: Bryan

Bryan — Thu, 19 Jun 2008 16:01:15 +0000

Repairing permissions does not fix the issue on my system.

By: Bryan

Bryan — Thu, 19 Jun 2008 02:11:18 +0000

@Matt I’ll try repairing permissions and will report back.

By: Matt Giger

Matt Giger — Wed, 18 Jun 2008 16:03:44 +0000

Many of my customers have this problem also. There is a thread about it at: http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=697&threadid=1357841&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear

Some people report that using Disk Utility and repairing disk permissions fixes the problem.