AIR Installation Error

I just tried to install Twhirl on my iMac running 10.5.3 and got this error: "The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author. Has anyone found a way to get around or fix this?

Error dialog seen when trying to install AIR applications on my iMac

9 Comments

yeah get a PC….booyaka! lol

@Freddy Not even if someone payed me.

Many of my customers have this problem also. There is a thread about it at: http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=697&threadid=1357841&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear

Some people report that using Disk Utility and repairing disk permissions fixes the problem.

@Matt I’ll try repairing permissions and will report back.

Repairing permissions does not fix the issue on my system.

The only solution is to reformat your harddrive, keep all your software and docs on one drive otherwise potential interference with AIR, don’t install any other software as this may interfere with AIR, don’t move your User Directory as this may interfere also with AIR, avoid instantiating PHP in httpd.config or installing MySQL as this may interfere with AIR! Erm well if no one from Adobe can narrow it down or come up with something better this IS what you have to do to run AIR.

@Simon that seems to be the gist of what I’ve seen from the Adobe engineers. Not cool to say the least. It’s sort of hard for me to develop for a platform I can’t run, let alone test on.

I was having the same issue. I tired all the above except the reformat and reinstall. Then I found a zz folder under the /var/folder folder. From the command line I found a file owned by _installer with the ls -l command. Try to delete this file. It fixed the problem for me

@Joe I found and deleted the file but, unfortunately, it does nothing to alleviate my problem. I appreciate the tip, though. I hope it might help someone else having this problem.

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